Welcome to NOOR Gold & Diamonds! We are committed to providing a seamless and secure shopping experience. Our shipping and delivery policy ensures your exquisite jewelry reaches you safely and efficiently. Please review the details below.
We offer delivery across India through our trusted logistics partners, including Indian Postal Service, BVC Logistics, Sequel, or other reliable private firms. The shipping method will be chosen at the discretion of NOOR Gold & Diamonds based on serviceability and availability.
Our shipping charges are as follows:
All shipments are fully insured to ensure the safe and secure delivery of your jewelry. We kindly request that you inspect the package for any signs of damage or tampering before accepting delivery or signing the receipt.
Your orders will be shipped through trusted carriers, including:
Once your order is confirmed, your item(s) will be delivered within 4–6 working days from the date of dispatch, subject to serviceable PIN codes. You can track your order online using the provided transaction reference number.
Note: Delays caused by natural calamities, strikes, public holidays, or other unforeseen circumstances beyond the control of NOOR Gold & Diamonds or our courier partners shall not be considered the responsibility of the company. No compensation or claims will be entertained in such cases.
Your jewelry will be delivered in robust, tamper-proof packaging that reflects the elegance and quality of NOOR Gold & Diamonds. Each item, whether gold or diamond jewelry, will be presented in an exclusive NOOR Gold & Diamonds box, accompanied by relevant certificates.
To ensure a secure delivery process, customers must:
Please provide accurate details of the Consignee/Recipient, including their complete name (as per Government of India-issued photo identification), address, nearby landmark, pin code, and contact number. Upon delivery, the recipient must present one of the following identity proofs:
Our courier agents will verify the recipient’s identity and record the relevant details for added security. We kindly request the recipient’s cooperation in providing original copies of their identification for verification.
Deliveries can be made exclusively to the Consignee/Recipient’s residential or work location, or they can be collected from the NOOR Gold & Diamonds showroom in Alappuzha, Kerala. Deliveries cannot be arranged at public spaces such as malls, hotels, restaurants, hostels, or on the street.
If the recipient is unavailable during the initial delivery attempt, our courier partner will make up to 3 additional attempts to ensure successful delivery. If we are unable to reach you after these attempts, the product will be returned to our Distribution Center.
For any queries or assistance regarding shipping and delivery, please contact our Customer Care team at:
We take pride in offering a secure, efficient, and enjoyable shopping experience at NOOR Gold & Diamonds. Thank you for choosing us for your cherished jewelry needs!
