At NOOR Gold & Diamonds, we are committed to protecting your privacy. Any information collected from you during browsing or purchasing (such as name, contact details, address, and payment information) is used solely to process your orders and improve your shopping experience. We do not sell, rent, or share your personal information with third parties, except for trusted delivery or payment partners required to complete your order.

What Information Do We Collect From You?

We collect only the information you provide willingly, referred to as personal information. Please ensure you update your personal information if any details change. To engage in activities such as placing an order, signing up for e-newsletters, entering competitions, or providing feedback, you need to provide certain details, including:

• Your name
• Email address
• Delivery address
• Office or residential address
• Telephone number
• Mobile number
• Payment information

How Will We Use It?

We use your personal information to process and fulfill your orders, communicate with you when necessary, and enhance your shopping experience. We may also use your information to contact you about news, offers, or updates that we believe may interest you, or to notify you of significant changes to the website’s functionality or terms of use.

If you no longer wish to receive such communications, you can opt out by contacting us via email or clicking the "unsubscribe" link at the bottom of any email you receive from us.

Will We Share Your Personal Information With Anyone Else?

We do not sell, rent, or share your personal information with any company for their marketing purposes. Payments on our website are processed by a third-party payment gateway, which adheres to strict privacy standards as outlined in this policy. We have a non-disclosure agreement with this third party, and they are certified by major card issuers to handle your details securely.

How Long Will We Keep Your Information?

We retain your personal information only for as long as necessary to fulfill the purpose for which it was provided, such as responding to your queries or completing your orders. Once the purpose is fulfilled, your information will be securely disposed of in accordance with applicable privacy laws.

What Are “Cookies” and How Do We Use Them?

When you place an order or enter your details on our website, you become a recognized user, and we may send a cookie to your computer. A cookie is a small file placed on your computer’s hard disk for record-keeping purposes. Cookies do not contain personally identifiable information.

Cookies help us recognize you when you visit our website, allowing us to tailor the service to your needs and make your online experience more efficient. For example, cookies enable you to:

• Store items in your shopping basket between visits.
• Streamline the checkout process.

We also use cookies to compile anonymous statistics about website usage, such as:

• Number of visits
• Average time spent on the website
• Other analytics-related website statistics

You may see NOOR Gold and Diamonds advertisements on other websites. We may use software that sends a cookie to your browser to monitor whether you view our ads, click on them, or make a purchase from our website. All data collected is handled securely and in compliance with applicable privacy laws.